We are confident that Give STL Day will run smoothly, but it is always a good idea to be prepared for the unexpected. This page describes how to get information on the status of the Give STL Day website, how to contact the Foundation if you encounter any issues, and tips for preparing a “Plan B” for your organization.

This web page on the Foundation’s website provides real-time, up-to-date information on the status of many different elements of the Give STL Day website. This will be your go-to place to receive communications from the Gives Day Team on important updates throughout Give STL Day. Please bookmark this webpage in advance of May 5.

Please bookmark this page to check for givestlday.org site status updates on Give STL Day — May 5, 2022. As issues arise of which you may need to be aware, we will update the site status table with blue, red, and orange indicators. We will also update the status log at the bottom of the page so that you may see the time we became aware of the issue and the time it was resolved.

Please check this site before communicating with any donors about the site status of givestlday.org as it may provide more information as to the issue you notice or a potential resolution.

View the full contingency planning & communication protocol for Give STL Day here.

Blue Square:  Fully functional

Orange Square:  Known issue, resolution in process

Red Square:  Function is down or disabled, resolution in process

STATUS FUNCTIONALITY NOTES
 

 

Site Security and Privacy givestlday.org site is secure.
 

 

Donation Processing All donation processing is working.
 

 

Support Team The Give STL Day support team is online and answering questions via support tickets at givestlday.org.
 

 

Nonprofit Search givestlday.org search functionality is working as expected. Donors can search for a nonprofit by entering their name, keywords, or they may search by city, county, or zip code.
 

 

Leaderboards Leaderboards are up-to-date and reporting correct information. Final totals will be certified after being reviewed by the Give STL Day team.
 

 

Totals Displayed on Nonprofit Profiles All nonprofit-level totals are up-to-date on each nonprofit’s donation page, and are reporting accurate information.
 

 

Prize Awarding Prizes are being awarded and information displayed on the Prize Leaderboard is accurate and up-to-date per the award schedule.
 

 

Donor Email Receipts Donors are receiving accurate and timely email receipts for their donations.
 

 

Fundraising Pages Fundraising Pages are collecting donations.
 

 

Donation Reporting Donation report functions are updating accurately and timely. You may log into your account for up-to-date donor information.