We are confident that Give STL Day will run smoothly, but it is always a good idea to be prepared for the unexpected.
This web page on the Foundation’s website provides real-time, up-to-date information on the status of many different elements of the Give STL Day website. If you are a nonprofit participating in Give STL Day, this will be your go-to place to receive communications from the Give STL Day team on important updates throughout Give STL Day.
Please bookmark this page to check for givestlday.org site status updates on Give STL Day. If issues arise, we will update line items in the “Functionality” column with the following color coding:
- Green = fully functional
- Orange = function is working but has a known issue, resolution in progress
- Red = function down or disabled, resolution in progress
Please check this webpage before communicating with any donors about the site status of givestlday.org. It may provide more information on the issue you have noticed and a potential resolution.
Current overall Give STL Day website status – fully functional
| FUNCTIONALITY | NOTES |
|---|---|
| Site Security and Privacy | The givestlday.org website is secure. |
| Donation Processing | All donation processing is working as expected. |
| General Site Usability/Speed | Pages on givestlday.org are loading as expected. |
| Support Team | The Give STL Day support team at Mightycause is online and answering questions via support tickets at givestlday.org. |
| Nonprofit Search | givestlday.org search functionality and filters are working as expected. |
| Leaderboards | Leaderboards are up-to-date and reporting correct information. |
| Totals Displayed on Nonprofit Profiles | All nonprofit-level totals are up-to-date on each nonprofit’s donation page, and are reporting accurate information. |
| Prizes | Prizes are being awarded as planned. Information displayed on the prizes page is up-to-date and accurate. |
| Donor Email Receipts | Donors are receiving accurate and timely email receipts for their donations. |
| Fundraising Pages | Fundrasiers and teams are collecting donations. |
| Donation Reporting | Donation report functions are updating accurately and timely. You may log into your account for up-to-date donation information. |
Report a Problem
If you would like to report any issues regarding the functionality of the Give STL Day website, please call the St. Louis Community Foundation at (314) 588-8200.