Homebound Older Adults and People with Disabilities
Coordinated Response Initiative

The Homebound Older Adults and People with Disabilities Coordinated Response Initiative responds to the needs of individuals identified through a coordinated approach. Developed in conjunction with the COVID-19 Regional Response Team, the Salvation Army, Catholic Charities, and the United Way, the Initiative uses the 2-1-1 system to connect isolated older adults and people with disabilities to the food, basic supplies, rent and utilities assistance they need.

The initiative works as follows:

  • Outreach: Designated agencies reach out to vulnerable populations in targeted zip codes in St. Louis City, St. Louis County, and St. Clair County, IL, as well as St. Charles and Jefferson Counties in Missouri and Madison County, IL. Inquiries are made about access to basic needs (food, personal care items, behavioral health, rent assistance, and utility assistance).
  • Intake and Referral by 2-1-1: Navigation specialists conduct detailed assessment of each eligible client’s needs to match them with service providers within the 13-agency network.
  • Services: 2-1-1 connects clients to designated agency and resources in their area to address needs.
  • Closed Loop/Service Verification: United Way 2-1-1 verifies service delivery and that client needs are met for these target populations in the designated service areas.

The following 501(c) nonprofit organizations are funded partners through the Homebound Initiative:

  • Bilingual International Assistant Services
  • Cardinal Ritter Senior Services
  • Catholic Charities of St. Louis
  • Deaconess Nurse Ministry
  • HOSCO – Shift
  • Integrated Health Network
  • Linc, Inc
  • Metropolitan Congregations United
  • Paraquad, Inc.
  • Rx Outreach
  • St. Andrew’s Charitable Foundation
  • St. Louis University Center for Center for Counseling And Family Therapy
  • The Salvation Army
  • United Way of Greater St Louis